Glovers Fencing
Pty Ltd.
Terms & Conditions
Privacy Policy
Introduction
Glovers Fencing Pty Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with the Australian Privacy Act 1988 (Cth) and relevant New South Wales privacy laws. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website or engage with our fencing services.
Information We Collect
We collect personal information to provide you with our services and improve your experience. The types of personal information we collect include:
Contact Details: Full name, postal address, email address, phone number, and any other contact information you provide in our contact forms, via phone, email, or other communication channels.
Service Information: Details about your fencing requirements, site location, preferences, and project details you share with us.
Website Usage Data: Information collected automatically through cookies and analytics tools, such as your IP address, browser type, pages visited, and time spent on the site.
Other Information: Any additional information you provide voluntarily during correspondence or service delivery.
How We Collect Your Information
Direct Collection: We collect information directly from you when you fill out contact or quote request forms, make phone calls, send emails, or engage in other communications.
Automated Collection: Our website uses cookies and tracking technologies to collect browsing data to enhance user experience and analyse site performance.
Third Parties: In limited cases, we may receive your personal information from trusted third parties (such as referral sources) with your consent.
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. Disclosure occurs only in the following circumstances:
-
To trusted contractors, suppliers, or subcontractors engaged in providing services to you, under strict confidentiality agreements.
-
To third-party service providers who assist in payment processing, IT services, and marketing, bound by privacy and confidentiality obligations.
-
When required or authorised by law, including government authorities or regulatory bodies.
-
To protect our legal rights or in connection with legal proceedings.
Data Security
We take reasonable and appropriate measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage systems, encryption where applicable, and regular review of our security policies and practices.
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You may request access to your personal information held by us and request corrections if the information is inaccurate or incomplete.
Opt-Out: You can opt-out of receiving marketing communications at any time by following unsubscribe instructions or contacting us directly.
Complaint: If you believe your privacy rights have been violated, you may contact us or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined or to comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather anonymised analytics data. Cookies may include session cookies, persistent cookies, and third-party cookies such as Google Analytics. You can manage cookie preferences through your browser settings or disable cookies; however, this may affect site functionality.
Children’s Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from minors without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date. We encourage you to review this policy regularly.
Contact Us
For any questions, requests, or concerns about your personal information or this Privacy Policy, please contact:
Glovers Fencing Pty Ltd
Email: info@gloversfencing.com.au
Phone: 0431631441
Effective Date: August 2025